JN Port terminal operator, APM Terminals Mumbai, says it is now possible to submit Additional Service Requests (ASR) via its online Customer Service Portal. Replacing a manual system, this new automated process is claimed to be quicker, simpler and more transparent for customers.
Around 20 import and 20 export services can now be requested online, ranging from priority delivery, seal fixing and inter-terminal transfers to early or late gate receptions, empty container storage and break-bulk...
https://www.themaritimestandard.com/online-service-requests-introduced-by-apm-terminals-mumbai-2/